FAQ

Frequently asked questions

Integration A message about an incorrect integration appears Subscribing for notifications Can I change the content of the sign-up form? I can’t subscribe for notifications Sign-up form appears after already beign completed (Google Chrome) How to unsubscribe from notifications? Can I only collect subscribers who have entered my site from mobile devices? Or can I completely exclude them? Can I determine which visitors will be shown the ringtone widget and who isn’t? Why can’t I see the subscription form on my site for iOS devices? Subscribers How are subscribers identified? What data does PushPushGo collect? Why did my last campaign cause so many unsubscribes? Why do I always see 0% when exporting data? Notifications For how long are notifications displayed? A large graphic limits text in notification Which elements of the large picture notification (rich push) link to the landing page? Why do I not see action buttons in a test notification when testing rich push? What causes the default notification to appear? Why do my campaigns have weaker CTRs on Firefox? Why, after the automation scenario has already been turned off, did I receive the notification set in it? Can I delete notifications from my inbox? Can I use a .gif file in web push notifications? Is it possible to change the appearance of the notification (in addition to the photo and content)? Payments How do I activate automatic recurring payments? I made a payment but my account is still blocked Application

There are two ways to resign from receiving notifications.

Changing browser settings

Every sign-up for notifications appears in the browser settings. Instructions for disabling notifications vary among different browsers.

Google Chrome 

Go to Browser settings > Advanced > Content settings > Notifications. The address in the browser will chrome://settings/content/notifications. On the list, you can find all the pages on which you have agreed to receive notifications. If you want to unsubscribe from any of the websites, just choose Remove from the menu.

Firefox
After entering Options> Privacy and Security, search for Permissions>Notifications. On the list, search for the page from which you want to unsubscribe, and choose the Block option.

Corner bell widget

PushPushGo provides a bell widget that allows you to subscribe to and unsubscribe from notifications at any time. You can find more about the widget here.

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