FAQ

Frequently asked questions

Subscribers

How are recipients identified?

What data does PushPushGo collect?

Are you collecting IP addresses of the customers?

Can I export subscribers from your tool?

Can I import subscribers?

Why did my last campaign cause so many unsubscribes?

Why do I see "File processing" all the time while exporting data?

When a user subscribes from 3 devices, will they get the same notification on each device when they are sent to the entire base?

Can I import subscribers?

Do you have your database from the previous provider and would you like to transfer it to our system? Great!

To import the subscriber base, you must have VAPID keys from the previous provider. You can send the file with subscribers in any format, but preferably in JSON or CSV format. Then, after completing the import, you need to wait 1 day before sending the notification with PushPushGo.

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Integration Learn more about the process.

Subscribers Your users and their actions.

Notifications Web and mobile push options.

Automation Setting up scenarios.

Application PushPushGo toolbox.

Payments Invoices and pricing.

Subscribing for notifications Opt-in options and more.

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