What causes the default notification to appear?

Notifications

For how long are notifications displayed?

Why does a big image cut off the content of the campaign?

Which elements of the large picture notification (rich push) link to the landing page?

Why, when testing a Rich Push notification/campaign with action buttons, I don't see them in the test notification?

What causes the default notification to appear?

When targeting campaigns, can I use tags and geolocation at the same time?

Can I use a .gif file in web push notifications?

Is it possible to change the appearance of the notification (in addition to the photo and content)?

Can I cancel the sending of the notification?

What causes the default notification to appear?

Default notification will be displayed to your subscribers sporadically, e.g. if for technical reasons it is not possible to send the campaign you have planned. There can be several reasons for the default notification to appear:

Bad service worker script (a script of a different provider is also plugged in / migration time - after migrating subscribers, wait 1 day for the service worker to be updated on your subscribers' browsers);
Poor network connection or closed connection between our servers while downloading messages (we try to download the message from our servers up to 5 times).

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