Boost engagement
with personalized
push notifications

Deliver relevant, timely content to your users and increase retention with our cutting-edge push notification solutions.

user engagement push notifications news media
push notification strategy for digital publishers

Why does personalization matter?

🧨 Problem
Users are overwhelmed with generic content, leading to low engagement and high churn.

💡 Solution
Personalization in push notifications allows you to send messages based on user behavior, preferences, and past interactions, making your messages relevant and engaging.

🎁 Benefit
Increase user engagement, improve conversion rates, and retain more users by providing a personalized experience.

Push notifications and personalization - how does it work?

Step 1. Gaining permission

Users must grant permission to receive push notifications. 

 Step 2. Tracking behavior and collecting data

Once the user subscribes, we can start gathering data. This allows you to track their actions and build a profile that helps deliver more relevant, personalized messages. 

The data you can collect depends on the information visible during user session. You might be able to obtain:

  • visited categories
  • gender
  • activity
  • geolocation
  • cart value
  • details of the viewed products
  • preferred authors and articles, etc.

We use different methods to collect this data:

  • Selectors. Specific HTML element references in the form of code snippets, used for tracking user behavior.
  • Data layer. A structured format to pass information from the website to the system.
  • URLs or application modules. Based on the URL paths or features within your app that users interact with.
    Ensuring data compliance:
    GDPR compliant
    No third-party cookies
    You control which data is collected

 Step 3. Putting the data to use

Create targeted segments.

Group users based on their behavior and preferences.

Send personalized campaigns. 

Tailor messages that resonate with each segment.

Enable automation.  

Automate scenarios, such as cart reminders, product recommendations, or content updates.

push notification strategy for digital publishers

Personalization in transactional push notifications

Personalizing transactional push notifications in PushPushGo is simple and privacy-focused. 

When users subscribe to push notifications, they are assigned a unique, anonymous ID within the PushPushGo app – no personal data is collected. Meanwhile, in your CRM, the subscriber has a separate ID, where they can be identified and mapped.

To send personalized notifications, your CRM passes relevant data (like order updates or account changes) to PushPushGo. This information is used to create personalized messages, which can be sent manually or through automation.

By linking your CRM data with PushPushGo’s anonymous IDs, you can build customized communication scenarios and automate notifications, ensuring a tailored experience for each user.

Key features of our personalized
push notifications

Behavior-based triggers 

Send notifications based on specific user actions, such as app usage or browsing history.

Segmentation

Target different user segments with tailored messages that match their interests and behavior.

Dynamic content

Customize messages with the user's name, location, or purchase history to make each notification feel personal.

Scheduling and automation

Automate and schedule notifications to reach users at the optimal time based on their past activity.

Push notification personalization in practice:
proven examples

A regional campaign about a fire in Upper Carniola achieved an impressive 22.45% CTR.

Personalized news alerts drive engagement

By segmenting subscribers based on their preferred topics, Žurnal24.si significantly improved their results. While mass campaigns see an average CTR of 5.33%, targeted campaigns' average CTR reach 7.28%. 

Read more
A campaign promoting flights from Vienna Airport. 4.25% CTR with location-based targeting.

Geolocation-based push campaigns
boost CTR

TUI uses geolocation-based push notifications to send personalized offers and flights from the nearest airport to clients. For example, a message promoting flights from Vienna Airport achieved a 4.25% CTR by targeting nearby users.

Read more
Push notification to recover abandoned purchases: 15.87% CTR.

Timely automation
drives results

Planeta Sport leverages push automation to send timely, personalized notifications. An abandoned cart recovery scenario achieved a CTR of 15.87%.

Read more

Start personalizing your communication
strategy with push notifications 

Get started today
If you have any questions, please feel free to contact us!
Tomasz Tomczyk deliver breaking newsTomasz TomczykNew Business Development Representative
Poland
tomasz@pushpushgo.com
Joanna Jach receive push notificationsJoanna JachBusiness Development Manager
Global
joanna.jach@pushpushgo.com
Przemek Cymerkiewicz news publishersPrzemysław CymerkiewiczKey Account Manager
Europe & Balkans
przemek.cymerkiewicz@pushpushgo.com
Marcin Pecyna digital publishingMarcin PecynaAccount Manager
Global
marcin.pecyna@pushpushgo.com

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