Tomorrow is here. E-commerce in a changing world

With Nenad Milić we discussed the Serbian market and, among others, the following questions:

• How Serbian businesses were affected by the COVID-19 pandemic?
• Which sectors, apart from e-commerce, thrived during the last years?
• Are face-to-face contacts still important in the era of remote work and life?
• Did the customers’ expectations change as a result of the lockdown?
• Which events and processes should companies in Serbia be on the lookout for in the coming years?
• How will the model of doing business in Serbia change in the future?