FAQ

Frequently asked questions

Integration A message about an incorrect integration appears Subscribing for notifications Can I change the content of the sign-up form? I can’t subscribe for notifications Sign-up form appears after already beign completed (Google Chrome) How to unsubscribe from notifications? Can I only collect subscribers who have entered my site from mobile devices? Or can I completely exclude them? Can I determine which visitors will be shown the ringtone widget and who isn’t? Why can’t I see the subscription form on my site for iOS devices? Subscribers How are subscribers identified? What data does PushPushGo collect? Why did my last campaign cause so many unsubscribes? Why do I always see 0% when exporting data? Notifications For how long are notifications displayed? A large graphic limits text in notification Which elements of the large picture notification (rich push) link to the landing page? Why do I not see action buttons in a test notification when testing rich push? What causes the default notification to appear? Why do my campaigns have weaker CTRs on Firefox? Why, after the automation scenario has already been turned off, did I receive the notification set in it? Can I delete notifications from my inbox? Can I use a .gif file in web push notifications? Is it possible to change the appearance of the notification (in addition to the photo and content)? Payments How do I activate automatic recurring payments? I made a payment but my account is still blocked Application

The first step after creating a new project is integrating it. To properly change the integration status, you must:

If an error message appears after this, and you are sure that you have followed all the steps for integration, you can use the Manual Confirmation option.

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