FAQ

Frequently asked questions

Automation

Is there a free trial available?
Yes, you can try us for free for 30 days. Our friendly team will work with you to get you up and running as soon as possible.
Automation
Do you provide additional analytics options?
How to toggle notifications on a particular website?
Why can't I see the payment in my account?
I made a payment but my account is still blocked
How do I activate automatic recurring payments?
What forms of payment do we accept?
I am changing my website address - what should I do?
What is a beacon strategy?
Can web push notifications be integrated with other communication channels (e.g. e-mail, SMS)?
Does PushPushGo provide integration with Salesforce, Hubspot, or similar tools?
What events are sent from PushPushGo to Google Analytics?
How to grant access to the project?
Is your script slowing down my website?
Why, after the automation scenario has already been turned off, did I receive the notification set in it?
Can the product feed be used in a scenario?
Can I use personalized discount codes in a scenario?
Will the automation scenario work backwards?
Can I cancel the sending of the notification?
Is it possible to change the appearance of the notification (in addition to the photo and content)?
Can I use a .gif file in web push notifications?
When targeting campaigns, can I use tags and geolocation at the same time?
What causes the default notification to appear?
Why, when testing a Rich Push notification/campaign with action buttons, I don't see them in the test notification?
Which elements of the large picture notification (rich push) link to the landing page?
Why does a big image cut off the content of the campaign?
For how long are notifications displayed?
When a user subscribes from 3 devices, will they get the same notification on each device when they are sent to the entire base?
Why do I see "File processing" all the time while exporting data?
Why did my last campaign cause so many unsubscribes?
Can I import subscribers?
Can I export subscribers from your tool?
Are you collecting IP addresses of the customers?
What data does PushPushGo collect?
How are recipients identified?
Can we disable the subscription form on selected subpages?
Can I limit the display of the sign-up form only to people from a specific country?
Why can’t I see the subscription form on my site for iOS devices?
Can I determine which visitors will be shown the ringtone widget and who isn’t?
Can I only collect subscribers who have entered my site from mobile devices? Or can I completely exclude them?
How to reset browser settings regarding subscription to notifications?
How to unsubscribe from notifications?
Sign-up form appears after already being completed (Google Chrome)
I can’t subscribe for notifications
Can I change the content of the sign-up form?
Is the implementation of the service worker safe?
A message about an incorrect integration appears
How to remove “-pushpushgo.com” from notifications?

Do you provide additional analytics options?

Yes, upon client request, we provide an interactive analytics panel featuring web and mobile push statistics. Learn more about the analytics panel's capabilities here.

For personalized statistics tailored to your project, please contact our team at support@pushpushgo.com. Please note that this service is available for an additional fee.