<p class="">83% of satisfied customers are willing to recommend products or services. Well thought out referral program can bring a lot of benefits for e-commerce store.</p>
<p class="">The Covid pandemic, the war in Ukraine... all this has a direct impact on customer behavior. 94% of Romanians postpone long-term purchases. At the same time, spendings on food and other essential products are increasing.</p>
<p class="">Doing business on a small market as Slovenia can have its' peculiarities. Zoran Savin from IAB Slovenija shared with us his observations.</p>
<p class="">In our second interview with Marija Pasuljevic we focused more on the activity of the eCommerce Association of Serbia and its' role in the e-commerce market development.</p>